Customer Service: Career Success Through Customer Loyalty — Paul R. Timm (2014)

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Description

Book Description

This textbook provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.

Book Details

  • Author: Paul R. Timm
  • Publisher: Prentice Hall
  • Published Date: 2014
  • Published Year: 2014
  • Language: English
  • ISBN-13: 9780133056259

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